This page contains answers to most commonly asked questions which we hear on various channels.
We keep expanding our FAQ section. We’ll gladly help you with your questions and issues. Don’t forget to check out our User Guide.
You can reach us via our contact form or Twitter @adminproject
Yes, of course. The invoice is generated automatically as a part of the ordering process. If you made a mistake in data, or wish to make changes for any reason, please contact us ASAP after ordering.
No you don’t. If your account is not renewed, your projects will switch into read-only mode. You will be given 30-days for renewal and after that period your owner account will be suspended and no one will be able to access your projects. Your data will remain on our servers. You’ll retain the possibility to work with projects of other account owners.
You can gain access to AdminProject by signing up for the service. It is unavailable as software to buy and install.
You need to go to your profile page and select billing tab. There is a link taking you to a Paypal page where you can pay with a credit card and a button that generates bank transfer details.
No. Only one partner – usually coordinator, needs to buy AdminProject access. All others needs to be invited to participate, but they don’t pay anything.
Your account will be changed back to a Free Account. The projects you own will be archived, but you’ll be able to work on projects of other users and create Erasmus+ Proposals. To access your projects subscribe for a regular account by going to Profile Billing. Your account has been suspended and you won’t be able to access your projects. To subscribe for a regular account go to your Profile Billing. Choose your package and payment method and after the payment is processed you’ll be able to access your projects.
Information about your current package is displayed in Profile Billing section.
Information about your current package is displayed in Profile Billing section.