FAQs

What is displayed in Gantt?

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Gantt chart displays information about timed activities. Elements of the chart are: Work Packages (they can be expanded and collapsed) Tasks Milestones Deliverables Events

Is my information safe?

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AdminProject runs on multiple machines and information is stored on multiple drives at the same time providing redundancy and high availability of data. Backups are run every 24 hours. Access to AdminProject is encrypted and verified by a certificate issued by GeoTrust Inc.

How to upload a new version of a file?

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In Files, go to the folder of your original file and click upload. Make sure the new file has the same name as the old one. The old file will be available through version history button .

My trial period is over. What happens now?

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Your account will be changed back to a Free Account. The projects you own will be archived, but you’ll be able to work on projects of other users and create Erasmus+ Proposals. To access your projects subscribe for a regular account by going to Profile Billing. Your account has been suspended and you won’t be able to access your projects. To subscribe for a regular account go to your Profile Billing. Choose your package and payment method and after the payment is processed you’ll … Continued

Can I get an invoice?

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Yes, of course. The invoice is generated automatically as a part of the ordering process. If you made a mistake in data, or wish to make changes for any reason, please contact us ASAP after ordering. 

Should I get any training?

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We tried making AdminProject as simple as possible so it wouldn’t require any additional training. If you need guidelines on how to use AdminProject check our User Guide. If that still leaves you with questions contact us and we’ll arrange a short training for you.

How can I obtain AdminProject?

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You can gain access to AdminProject by signing up for the service. It is unavailable as software to buy and install.

What are the requirements for AdminProject?

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All you need is a device with internet access and one of the modern browsers installed. We currently support Internet Explorer 11 and recent releases of Firefox, Chrome, Safari and Edge. You can use other browsers but we can’t guarantee full and error-free functionality. Browsing is supported also from mobile devices with Android and iOS.