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Account and Billing

How many users I can invite to my project?

April 18, 2016 by
To put it simply – as many as you like. There is no limit and all user accounts are added without any extra costs.

Who and how adds new users to the project?

April 18, 2016 by
The person who will buy AdminProject access, will become automatically project owner and will have full control over all the parameters, including inviting new users. Owner can designate administrators, they also can invite new users to the project.

I have 5 partners in my project, do all of them need to buy AdminProject?

April 18, 2016 by
No. Only one partner – usually coordinator, needs to buy AdminProject access. All others needs to be invited to participate, but they don’t pay anything.

I accepted an invitation but can’t log in

November 14, 2013 by
By inviting you to a project Administrator is creating a new account. ID of the account is the same as the e-mail address of the invitation’s recipient. That is very important if you have several mailboxes or any aliases set on your account (e.g. john.smith@company.com and johnsmith@company.com may lead to the same mailbox but are considered different IDs in AdminProject).

I haven’t received an invitation.

November 14, 2013 by
If you are expecting an invitation to a project space but didn’t get any, look for it in your junk/spam folder on your e-mail account.

Do I lose my data if my account is not renewed?

October 31, 2013 by
No you don’t. If your account is not renewed, your projects will switch into read-only mode. You will be given 30-days for renewal and after that period your owner account will be suspended and no one will be able to access your projects. Your data will remain on our servers. You’ll retain the possibility to work with projects of other account owners.

What is my current package?

October 28, 2013 by
Information about your current package is displayed in Profile Billing section.

My trial period is over. What happens now?

October 28, 2013 by
Your account will be changed back to a Free Account. The projects you own will be archived, but you’ll be able to work on projects of other users and create Erasmus+ Proposals. To access your projects subscribe for a regular account by going to Profile Billing. Your account has been suspended and you won’t be able to access your projects. To subscribe for a regular account go to your Profile Billing. Choose your package and payment method and after the … Continued

Can I get an invoice?

October 28, 2013 by
Yes, you can. Make a request through our contact form or by sending an e-mail to payments@adminproject.eu. Please provide all the details you need on the invoice. Contact us

How to get started?

August 27, 2013 by
Start by creating your first project. Log into your account on http://ap.adminproject.eu and click Create a new project on the right sidebar. Then put the name for your project and you are ready to start working. Read more in our quick-start guide.
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